Privacy Policy

Effective Date: 10th May 2025
Last Updated: 10th May 2025

Palm Reading Now ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and store your information when you interact with our website and services, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Palm Reading Now is a UK-based website offering personalised palm readings using photo uploads and user-submitted data.

If you have any questions about this policy or your data, please contact us at:
Email: [email protected]
Data Controller: Palm Reading Now

2. What Data We Collect

Personal Information You Provide

• Your name
• Email address
• Star sign and quiz answers
• Palm image(s) uploaded by you
• Payment information (processed via Stripe – we do not store card details)

Automatically Collected Data

• IP address
• Browser type and version
• Device information
• Pages visited, duration, and referring website

Cookies and Tracking

We use cookies to:

• Analyse website traffic (via Google Analytics)
• Serve relevant ads (via Meta/Facebook Pixel)
• Track conversions and optimise marketing

You can manage or withdraw your cookie preferences anytime via our cookie banner or browser settings.

3. How We Use Your Data

• Deliver your personalised palm reading
• Communicate order status or updates
• Improve website functionality and user experience
• Run analytics to understand website performance
• Provide targeted advertising
• Maintain security and prevent misuse

4. Legal Basis for Processing

We process your data under the following legal bases:

• Consent: For marketing, analytics, and communications.
• Contract: To fulfil your palm reading order.
• Legitimate Interests: For analytics, security, and service improvements.

5. Sharing Your Data

We do not sell your data. We may share it with trusted third parties only when necessary:

• Payment processor: Stripe
• Analytics/ads: Google Analytics, Meta Pixel (if consented)
• Hosting/infra: For operating and securing the website

6. How Long We Store Your Data

• Palm images: Deleted after 30 days unless you request otherwise
• Order/contact data: Retained up to 6 years for legal reasons
• Cookie data: As per provider (typically 13–26 months)

7. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Restrict or object to processing
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact us at [email protected].

8. Cookies

For more on our cookie use and options, see our Cookie Policy. A cookie banner is shown to manage your preferences.

9. International Data Transfers

We aim to store your data in the UK or EEA. If transferred elsewhere, we ensure protections like Standard Contractual Clauses (SCCs).

10. Policy Updates

We may update this policy. If significant changes occur, we’ll notify you via our site or email.